Shipping & Returns

Shipping time:

1) EMS: 7-20 Days
2) DHL,UPS,FedEx : 4-7 Days
We suggest you use Express like DHL,UPS,FedEx, because they are faster and safe, because the shoes value is high,so usually we use Express.

Return policy:

1) Size problem :
We will make the shoes size as we confirmed (or as you ordered ), if you didn't measure correctly and provide a wrong size, it won't be our fasle and can't accept return.
2) Color problem :
We will try best to show you real color on picture ,but sometimes we still can't avoid slight color difference because of light difference when took the shoes photos ,pls kindly accept this reason before you place order ,or else we don't accept return for this reason ,hope you can understand .
3) Other problem :
All our shoes are made by hand ,they are high qualtiy but still can't avoid some slight problem like glue smell or little crystal fall (we will send you extra crystal to fix) ,we don't accept return for these reason ,pls kindly accept this before you place order .
If both of us agree to return the shoes ,we will full refund ,but the shoes must be in good condition and send back in 10 days .Pls feel free to contact us if you meet any problem ,we will be glad to help.

Shipment:

To give you a better shopping experience, this store has opened DHL UPS EMS express serv, When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 15 days once your payment is completed.
if you have not received within the prescribed period of time after purchase of products, may be because of the weather, natural disasters or important holiday affect product transportation, of course, the possibility of this happening is quite small, please rest assured purchase!
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.